Biglaw, Technology

Stat Of The Week: A Frontrunner For Law Firm Meetings

Who’s taking over your workplace calendar? 

By  
on

Early in the pandemic, the video conference provider Zoom had taken the legal industry by storm, according to a survey released this week by the International Legal Technology Association.

The platform was listed by 71% of law firms that participated in the ILTA’s 2020 Technology Survey as video conferencing (desktop, laptop, and phone) software that they use, up from 34% in 2019. Microsoft Teams followed at 48%, an increase from 12% the prior year, and Cisco WebEx placed third at 30%, unchanged from 2019. 

The same three platforms led law firms’ web conference and webinar hosting preferences, with Zoom at 71% — up from 27% the prior year — Microsoft Teams at 38%, and WebEx at 32%, a drop from 34% in 2019.

But a report in Legaltech News detailing the ILTA survey notes that it “hasn’t been all good news for Zoom”:

The platform’s boost in activity has also been accompanied by some fairly public cybersecurity incidents, some even taking place inside of legal. So why did Zoom still take the top spot in ILTA’s survey? [Beth Anne Stuebe, director of publications and press at ILTA,] pointed out that the survey was conducted just before and during the early days of the pandemic. ‘[Zoom] is what people were already using. They didn’t want to deviate immediately when the pandemic hit,’ she said. However, Stuebe predicts that Zoom will continue to be popular through the end of the pandemic now that the platform has had a chance to adjust to the increased traffic.

6 Things We Found Interesting From the 2020 ILTA Tech Survey [Legaltech News]
ILTA’s 2020 Technology Survey [ILTA]

Sponsored

Jeremy Barker is the director of content marketing for Breaking Media. Feel free to email him with questions or comments and to connect on LinkedIn.

Sponsored

CRM Banner

Topics

, ,