Technology

Making Virtual Hearings Work

There's a lot more to moving this process online than people think.

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Joe and Kathryn chat with Charlie Harrel, COO of Opus 2, about building platforms that make virtual hearings actually work. We all saw the ad hoc Zoom rooms of the early days of the pandemic, but conducting real trials, arbitrations, and mediations requires a lot more than a simple videoconference. Harrel talks about designing a product that increasingly serves the domestic and international hearings securely and as seamlessly as possible. They’ve run over 800 days worth of virtual hearings since March so they appear to be on to something.

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