Four Lessons from the “Achieving End-to-End Compliance” Webinar Series

During a recent four-part compliance webinar series, Aderant experts shared unique industry insights into end-to-end compliance, citing statistics gathered during roundtables and forums throughout 2020 and 2021. Our experts delved into the billing challenges faced by today’s firms and revealed the best practices our clients have implemented for compliance success. Following along with our friend Mr. eBill, webinar participants went on an adventure, tracking the life cycle of a bill through our complete suite of compliance solutions.

For those unable to attend the webinar series “live,” we’ve compiled a list of the key take-aways:

1. Experts explored the compliance challenges firms face relating to Outside Counsel Guidelines/Service Level Agreements using industry data, trends, and statistics, many outlined within our recent OCG Survey report. These include the effect of OCG compliance on their billing processes and revealed how the COVID-19 pandemic impacted client requests for discounts, decreases, or freezes. The experts also shared Aderant’s vision for helping law firms achieve compliance.
2. Participants learned the best practices for ensuring compliance at the point of time entry using consolidated, easy-to-read summaries for stakeholders containing key information. The experts focused on small, simple steps that firms can take to address their toughest clients and greatest weaknesses through a simple, initiative user experience.
3. Experts outlined how firms can identify billing compliance issues before a bill reaches the client, manage evolving client billing requirements, automate delivery, and systematically track the status of invoice submissions.
4. Participants developed an understanding of the importance of holding timekeepers accountable for delinquent time and how to manage enforcement using timekeeping policies.

Achieving end-to-end billing compliance couldn’t be easier with the right tools and processes in place. If you’re interested in learning more, contact us!