Tight budgets and lack of knowledge are hindering the legal industry’s ability to leverage the latest technologies, according to Bloomberg Law’s Legal Operations & Technology survey of 128 legal departments and 359 law firms. Most of those surveyed were either general counsel or law firm partners.

Only 23% of respondents said they are currently using AI or machine-learning tools, though an additional 24% were unsure whether such technology was being deployed in their law firm or legal department.