The “Building an AI Practice for Email Data” panel that helped launch Thursday’s finale to the Corporate Legal Operations Consortium (CLOC) Institute 2019 delved into a relatively complex problem hiding in plain sight inside many legal departments.
Discussion leader Jason Barnwell, assistant general counsel at Microsoft, outlined the issue succinctly: Leadership inside corporate legal departments want artificial intelligence and machine learning tools applied to the work that’s being done so that they can reap the benefits of the strategic and performance-based insights achievable through data. But much of that data is trapped inside the various email accounts that make up the company’s personnel roster.
