Exterro Recognized as a Top Legal Technology Provider in HBR Consulting’s Annual Law Department SurveyLaw Departments Rate Exterro as #1 in Client Satisfaction in Multiple Areas in New Report

PRESS RELEASE GlobeNewswire
Jan. 17, 2018, 10:00 AM

PORTLAND, Ore., Jan. 17, 2018 (GLOBE NEWSWIRE) -- Exterro® Inc., the preferred provider of software specifically designed for in-house legal and IT teams at Global 2000 and AmLaw 200 organizations has been given the highest satisfaction rating for e-discovery collection, hosting, and processing by corporate law departments, according to the 2017 HBR Consulting (HBR) Law Department Survey. Positioned among other leading providers, Exterro is proud to be recognized as one of the top e-discovery vendors based on client satisfaction.

HBR’s Law Department Survey is the longest running source of benchmarking data for U.S. and global law departments. In addition to assessing law department performance and trends, the survey also explores law departments’ use of and satisfaction with various legal technologies. The survey participants, which represent nearly 300 law departments in the U.S. and globally, were asked to rate tools in the following categories: contract management, e-Discovery collection, matter management, workflow, e-Billing, legal spend analytics, document management, and more.

Exterro had the highest satisfaction rating on e-discovery collection and e-discovery hosting, and tied for the highest satisfaction rating in e-discovery processing.

“The entire team at Exterro is thrilled to have earned the highest satisfaction rating in the three areas of e-discovery collection, hosting, and processing. We believe that client satisfaction is truly a team effort and receiving these ratings is a reflection on our commitment to serving the wonderful clients we all get to work with every day,” said Bobby Balachandran, Exterro CEO.

“Modern law departments understand how powerful technology can be in enabling strategic operational decisions to reduce costs, and that is why we have expanded the breadth of our survey to gauge users’ satisfaction with the various tools at their disposal,” said Lauren Chung, managing director and survey editor for HBR. “We congratulate Exterro for its impressive rating in the survey, which demonstrates that Exterro is empowering corporate law departments to operate more efficiently by leveraging technology.”

Details about the survey and more information about obtaining the full list of legal technology providers are available at http://www.hbrconsulting.com/law-department-survey/.

About the Survey
The annual HBR Law Department Survey is the leading source of benchmarking data for U.S. and global law departments. It gathers and reports key qualitative and quantitative metrics that assess and benchmark law department performance. The Survey, now in its fourteenth year, continues to grow its participant base and expand its focus on global legal function management. The 2017 Survey includes nearly 300 participants representing over 20 industries.

Unique among law department surveys, HBR Consulting’s Survey focuses on larger law departments, includes both global and U.S. law departments, and emphasizes data consistency and rigorous quality control procedures. For more information about how to purchase HBR Law Department Survey reports, visit www.lawdepartmentsurvey.com or call 215.628.3409.

About HBR Consulting
HBR Consulting (www.hbrconsulting.com) delivers advisory, managed services and software solutions that increase productivity and profitability, while mitigating risk for law firms, law departments and corporations. As trusted advisors with deep industry experience, clients partner with HBR to achieve significant, sustainable results.

About Exterro
Exterro®, Inc. is the preferred provider of e-discovery software specifically designed for in-house legal and IT teams at Global 2000 and Am Law 200 organizations. Built on a simple concept of process optimization, Exterro helps organizations improve and simplify e-discovery activities. With Exterro’s Orchestrated E-Discovery Suite, traditionally fractured and fragmented e-discovery efforts are mended by orchestrating and automating tasks in a coordinated workflow across the entire e-discovery process, reducing time, cost and risk associated with e-discovery. For more information, visit exterro.com.

Kristin Kolasinski
Marketing Communications & Events Manager
Exterro, Inc.
kristin.kolasinski@exterro.com
(503) 501-5141

Markets Insider and Business Insider Editorial Teams were not involved in the creation of this post.
Find News News