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Contact Us Via E-Mail or 941-896-8995
Analyzed a cloud based UCaaS (unified communications system) for a large multistate Law Firm. Review of all services found many overbilled, unused and unnecessary services resulting in a forced contract renegotiation. Once the cleanup was completed the monthly cost went from $20,800 per month to $9,300 per month or a 55% cost reduction. The new renegotiated contract included many ICG recommendations to further protect the clients best interests financially. The annual financial benefit to the client will be over $138,000.
Complete analysis/assessment of all telecom voice and data services from both a cost and operational perspective. Conducted in depth utilization reviews of all circuits with examination of processes within various County departments. The data collected confirmed a vendor designed data network was severely over-engineered. ICG worked with County IT department to right-size all network services. In addition to the right-sizing we discovered multiple unused and unnecessary services which had potential security issues; these were eliminated saving additional resources. These changes plus new vendor pricing resulted in a 42% total cost reduction of all telecom/data services.
Forensic analysis/audit/assessment of multiple Telecommunications vendors billing over 45 separately billed invoices resulted in elimination of 37 invoices. The maze of voice and data network invoices eliminated resulted in disconnects totaling $1,628,577. One major redesign eliminated a $48,000 per month cost by incorporating service into existing fiber WAN. Separate refunds from multiple vendors totaled $107,328. Additional projects included completion of new Master Alarm Line documents by device & location plus consulting on other existing & planned projects.
Analyzed all Telecom vendors billing for voice, data, equipment& maintenance services. Challenged integrity of several vendor contracts for services designed by provider and discovered major over engineered services & multiple billing errors. Redesigned all office locations voice services and reduced monthly spend from $20,000 p/month to $8,000 p/month, also eliminated several maintenance service contracts which totaled approx. $9,000 p/month. Negotiated new voice &data services contracts with three providers and upgraded primary WAN to 100/50 Mb Ethernet solution. Refunds from overbilled/over-engineered services totaled approx. $150,000.
Multiple projects performed for this client since 2004. Redesigned all local voice & data services saving $92k, negotiated purchase in place PBX equipment saving $115,532. Refunds from service providers were $73k. Future annual savings from these changes $128,600. In 2008, assisted in four office expansion with voice & data connectivity, all contract negotiation & service implementation. In 2010, negotiated and redesigned all voice services with disaster routing & back-up data WAN saving $93,181. Discovery of data services tariff issue resulted in a refund of $76,046, plus savings from invoice corrections totaled $139,213 thru end of commitment, total of $215,259 in financial benefit. In 2013 renegotiated all data & Internet service contracts saving $96,800. In 2015 analyzed then redesigned all wireless services and contracts saving $25,300 annually.
Analysis of Telecom operations resulted in redesign & upgrade of PBX equipment and all voice services to more efficient solution saving $79,100 annually. Eliminated unnecessary services in Dallas, saving $39,700 & Miami $34,800 annually. Refund of overcharges was $8,300.
Analysis & redesign of ineffective continuity plan resulted in $34,284 savings. Negotiated refunds & credits from three service providers totaling $80,041. Migrated all offices to a single vendor voice solution. Consolidated and/or eliminated multiple invoices streamlining approval processes.
Analyzed 15 different invoices eliminating 5. Audit produced $53,880 in refunds and eliminated services. Redesigned Intra-LATA calling eliminating billing overage charges saving $12,000 annually.