Protect your business from penalties and fees with the most accurate rates and rules for communications tax. Built-in tax logic for telecommunications, unmatched expertise, and reliable technology make CCH® SureTax® indispensable for tax teams.
Protect your business with the most accurate communications tax calculations
The telecommunications industry is one of the most heavily tax-regulated industries. It is nearly impossible not to rely on automation software that simplifies communication tax management and creates a solid audit trail.
CCH® SureTax® has been the leader in communication tax automation for over a decade: our designated research team is well-versed in providing the most current tax rates and rules and their interpretation for telecom companies. Besides the outstanding expertise in telecom taxes, the CCH SureTax platform is a highly configurable solution that supports the most complex requirements. Our powerful software scales with your growth and takes the burden of tax determination off your shoulders.
With the help of our partners, CCH SureTax simplifies communications tax and provides telecom companies with a seamless end-to-end experience — from tax calculation to tax compliance. If an audit comes knocking on your doors, you'll meet it with confidence.
Make CCH® SureTax® your Solution!
Turn to CCH SureTax for Communications when you need...
Accuracy
Rates and rules backed by Wolters Kluwer’s full-time expert tax research team.
Configurability
Handles various complex scenarios and industry-specific nuances.
Scalability
Keeps up with your business growth and supports high-volume real-time calculations.
New or Existing Customer?
Stay on top of ever-changing rates and rules
There are more than 100,000 changes to sales tax rules and rates every year. To stay compliant, you would need to keep track of and apply each rule correctly to every transaction you have an obligation for. Not anymore! With an up-to-date database and instant calculation, CCH SureTax will do it for you.
Mitigate non-compliance risk with the sales tax expert
Traditionally complex industries face higher audit risk due to their complexity. Your business has to be sure you are correct on taxes to mitigate that. CCH SureTax is an end-to-end sales tax automation software proven to be an effective solution for complex, high audit risk businesses due to its functionality, expertise, and support.
Expand your business ecosystem with confidence
Tax legislation cannot keep up with technology development. Every year, new communication services, technology, or devices emerge that did not have taxation precedents. With CCH SureTax's expert team navigating you through the ever-changing tax legislation landscape, your organization can keep expanding its ecosystem confidently.
Face audits with confidence
With the CCH SureTax deepest rates and rules catalog and industry expertise, you will get the most optimized mapping for communication tax. That will not only minimize the compliance burden, and provide new efficiencies, but also create solid audit defense. The detailed reports can be re-created and defended for every transaction.
What our customers have to say
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Ytel
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Johnson Business Technology Solutions
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BillingPlatform
CCH SureTax has made a huge difference in how we process taxes. It not only saves us countless hours but created a pinpoint level of accuracy for charging customers. The partnership with CCH SureTax and our current Tax firm is a perfect match for us. The ease this system and the countless hours it saves myself and our staff is incomparable to any other software.
Telecommunications tax is a very complex issue. It almost requires a PhD in federal, state, and local taxes just to properly collect and pay. It is a nightmare for MSPs (Managed Service Providers) to understand and properly collect, and then pay all the different taxing authorities. They [CCH SureTax] have helped us tremendously.
The combined solution consisting of BillingPlatform integrated to CCH SureTax enables our customers to produce accurate invoices and meet all of the tax compliance needs. CCH SureTax specialty is accurate tax determination in any industry with emphasis on customers in the telecommunication space, where taxation rules are particularly difficult. In this capacity, CCH SureTax has few rivals and lands at the top of the list to recommend for customers with telco tax needs.
CCH® SureTax® Modules
CCH SureTax enables seamless experience in managing communication taxes
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Rates and Rules
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Calculation
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Integration
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Exemption Certificate Manager (ECM)
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Professional Services
Rates and Rules
There are more than 24,000 tax jurisdictions you may need to remit taxes to, and they issue more than 100,000 changes every year. In order to keep you in compliance and avoid costly fines and penalties, you must have a dynamic database of rules and rates that you can trust to be kept fully up to date. With CCH SureTax, you will use the same comprehensive tax rules and rates database that the IRS has been using for nearly 10 years. Our experience and expertise combined with the most reliable tax data at your fingertips will give you peace of mind.
Calculation
Integrated with your billing system, or ERP, CCH SureTax assures calculation accuracy. Depending on the type of transaction, the calculation considers numerous factors — from the product and industry specifics to address validation. All of this is automated, recorded, and produced in the time it takes for your customers to run their payment.
Additionally, CCH SureTax allows you have all transaction details logged in one place for future analysis, reference, and audit trail. Additionally, CCH SureTax allows you to identify nexus achievement in a timely manner and have all transaction details logged in one place for future analysis and reference.
Additionally, CCH SureTax allows you have all transaction details logged in one place for future analysis, reference, and audit trail. Additionally, CCH SureTax allows you to identify nexus achievement in a timely manner and have all transaction details logged in one place for future analysis and reference.
Integration
Out-of-the-box, CCH SureTax provides application programming interfaces (APIs) that will connect the calculation engine to ERPs and billing platforms. Once connected, your system and CCH SureTax seamlessly exchange information to identify rates and accurately calculate the right amount of tax to be collected. No “swivel-chair” copying of tax data from one system to another, no delays in processing transactions, and best of all — no operator errors!
Exemption Certificate Manager (ECM)
It is likely that some of your customers will be purchasing from you for subsequent resale or for some other use that is considered tax-exempt. For those customers, you must have their tax exemption certificate on file and apply it to each qualifying transaction. Proper exemption certificate management can save your business from penalties and fees associated with customers' tax exemptions. CCH SureTax has ECM solutions for various needs — from basic certificate management to advanced solution that supports high certificates volume. Contact us today to learn more.
Professional Services
CCH SureTax Professional Services team provides expert configuration to optimize a customer's use of the CCH SureTax system from the start. We are able to tap into our deep research data and domain knowledge to provide unique brand services. Your communication tax is optimized from the get-go.
With onboarding, the Professional Services team…
- Provides expert product mapping
- Creates the most optimized product bundles
- Implements traffic studies
- Creates custom cost recoveries
- Performs overrides for system optimization and more
With onboarding, the Professional Services team…
- Provides expert product mapping
- Creates the most optimized product bundles
- Implements traffic studies
- Creates custom cost recoveries
- Performs overrides for system optimization and more
Case Study: How Datagate helps MSPs seize their full potential
Learn how CCH SureTax helps Datagate clients automate the calculation of telecom taxes, sales taxes, and surcharges for customers across the US and Canada, ensuring accuracy and compliance with current tax laws, and more.