My #AIIM14 keynote -- Mancini's Law -- Organizations are systems of information networks. They only operate effectively when there are clear and predictable information flows within and between these networks. 50% annual growth in the volume of digital information means that these networks – and especially the points of connection between them – will become increasingly unstable. Without intervention, the resulting #infochaos will threaten the viability of the entire system. e-book here -- http://www.aiim.org/infochaos