USA: Coronavirus Refunds & Cancellations: How to Get One (LegalEagle’s Real Law Review)

Coronavirus cancellations are piling up. Broadway has turned off its lights until at least April 12 , Disney is temporarily closing its theme parks, sport leagues have put their seasons on hold and concerts have been nixed in an effort to stop the spread of COVID-19. Weddings are also being pushed back and bar or bat mitzvah plans are being disrupted. On Sunday, the Centers for Disease Control and Prevention urged people to cancel or postpone events with 50 or more attendees for the next eight weeks. So how do you get your money back if your plans have been canceled? While some policies are straightforward, others may be less clear. The first thing you should do is just wait and see, especially since it is hard to get through to companies right now, said Ted Rossman, industry analyst for CreditCards.com. “Give it a week or two,” he said. “There is a good chance you will see an automatic refund processed onto your card.” That may be true for large public events, like Broadway shows, but may not apply to smaller ones. Don’t count on an automatic refund for your wedding or other event. Instead, reach out to your venue and vendors to talk about your next steps. Jeffra Trumpower, senior creative director at WeddingWire, recommends postponing your wedding celebration instead of outright canceling. “Couples can work with their vendors to find a common date in the future, which could potentially help save costs for both the couple and the vendors,” she said.