What does it take for a law firm to excel in today’s rapidly evolving legal industry?
It’s not just record revenue and profits, though they are certainly part of the equation. It’s about providing the highest level of client work and service on the most crucial matters to those clients. And beyond that, there is the question of innovation—the search for new and untested methods for meeting the firm’s and clients’ goals; the adoption of new technologies to enhance and make more efficient a firm’s offerings; the ingenuity to see what’s coming and harness its power. And if ever a firm should forget the law’s legacy as a profession, there is the responsibility to focus on pro bono and diversity initiatives.
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